ASAN, a low
cost Automated Teller Machine (ATM) was launched in
December 2003. Profs A. Joshi, V. P. Bapat and U. A.
Athavankar of the Industrial Design Centre designed
the product, based on a survey of current and potential
users interviewed for their views on existing ATMs.
ASAN has several advantageous features over the currently
deployed ATMs to suit the Indian customer and settings.
The attractive
new design incorporating elements from traditional Indian
architecture departs from the current neutral appearance
of ATMs. Banks may further customize it to a limited
degree. The small size makes it suitable for deployment
in places with space constraints. ASAN's ergonomic design
suits the typical Indian body dimensions with respect
to the height of the keypad and the inclination of the
screen. Additionally, the machine has a provision for
keeping one's personal belongings, and protruding wings
for ensuring privacy during transactions. A multi-coloured
card reader status indicator guides users unfamiliar
with new technology like smart DIP card readers.
The machine
has NCR-intelligent power-saving hardware and software.
An integrated pedestal accommodates a UPS, providing
maximum availability during outages. The robust engineering
design ensures trouble-free operation in hot, humid
and dusty environments. Additionally, a unique airflow
system allows deployment at non-air conditioned sites.
Such features make it suitable for interior locations.
Other features include, 4O-column graphics thermal receipt
printer, secure encrypting PIN pad and a flat panel
screen.
The ATMs have been installed by various banks across
the country. The design team won the Excellence in Consultancy
services - 2004 award for this Project on "Design
of NCR EasyPoint 57i ATM : ASAN for NCR", given
under Consultancy Development Centre National Awards,
supported by DSIR Ministry of Science and Technology.
The award was presented by the Honourable.President
of India, Dr A P J Abdul Kalam.
Source:
Prof.U.A.Athavankar, Industrial Design Centre
Indian Institute of Technology Bombay
Powai Mumbai 400 076
